Browsing Tag
ITIL
4 posts
Presentation: American “ITIL” Winning The Meta Data Contest
This presentation was originally delivered at the 2008 DAMA conference. What is “ITIL” and the “CMDB” ? Three…
February 27, 2021
ROI – Paying for the CMDB Metadata Knowledgebase
This is the third article in a series covering the Information Technology Infrastructure Library (ITIL) best practices and…
July 19, 2020
Understanding The ITIL CMDB Meta-model
This is the second article in a series covering the Information Technology Infrastructure Library (ITIL) best practices and…
July 19, 2020
American “ITIL” – Winning The Metadata Contest
How an IT process excellence movement will energize and re-invigorate metadata management. Old metadata campaigners understand the difficulty…
July 19, 2020